Is the Rodeo in Desmoine Ia the Same Both Nights or Continued Events
"1 night stay"
4
Wife and I were just passing through and found this gem. This is a very clean and desk people were very nice. The room was on the large size and very nice. The room had everything you would need. Bed was very comfortable and we slept well. Breakfast was very good and above other hotels with a lot of fresh stuff. We were staying just one night so we did not check out all that they offer. We would definitely stay here again.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thanks for reviewing your recent stay with us. I am glad that you enjoyed all our amenities. We look forward to seeing you again soon in the future. Sincerely, Best Western Plus
"A very pleasant stay and helpful staff"
4
Bozgratch, Cudahy WI
12/09/2022
A very pleasant stay. The staff were very helpful when I asked to borrow a tool to fix a cranky suitcase. All were friendly and considerate. Room was very clean, and linens were plush and smelled lovely. Workout room was under remodeling but pool was open and lovely. Breakfast in the morning was better than average with hot and cold options. Great place to stay, will probably return here on our return home.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thanks for sharing your feedback with us. We are glad that you enjoyed your stay with us. We look forward to seeing you again soon. Sincerely, Best Western Plus
"Quick Weekend Getaway"
5
alijohnstonhull, Kansas City, Missouri
16/08/2022
It was a perfect location to all of the amenities!! Perfect for getting to the fair and visiting family and friends!! The room was incredibly clean and the hotel staff was extremely helpful, courteous, and checking in and out was a breeze!!
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thanks for reviewing your stay with us. I am glad that you enjoyed your stay with us. We look forward to seeing you again in the future. Sincerely, Customer Service Best Western Plus
"consistently reliable place to stay"
5
always Nice Clean rooms, doesn't matter what room I have had. Have stayed their every year during the state fair, and when travailing thru the Des Moins area. Price is always fair. Good Breakfast in a very nice breakfasts area. always nice clean pool and hot tub available. Enjoy the out door area with outdoor furniture in the shade. have used the exercise room in the past but currently under renovation. This is in a nice area, so if you like to go for a jog or just a walk very nice quite safe place to do so. Good parking, easy to get to right off of the interstate but far enough away to not hear the interstate traffic. I have noticed very family friendly. kids love the pool and couple of good places to eat close by. Mexican Restaurant , Cracker barrel, Wendys all with in walking distance
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thanks for reviewing your stay with us. I am glad that you enjoyed your stay with us. We look forward to seeing you again in the future. Sincerely, Customer Service Best Western Plus
"Great Stay."
5
Stayed for one night. The hotel is freshly remodeled. Breakfast was very good, excellent selection of items. Good location as there are many business and food choices close by, very convenient to the interstate.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thanks for reviewing your stay. I am glad to hear that you enjoyed your stay with us. Thanks for choosing our hotel for your stay. We look forward to seeing you again in the future. Sincerely, Customer Service Best Western Plus
"Good place to stay"
4
Nice and clean hotel overall. Nice decorations at ends of hallways added a nice little touch. Room was clean and beds were comfy. Pool area was also nice and clean. Pool was chilly and hot tub wasn't much warmer than the pool (barely lukewarm). Breakfast offered more options than many hotels! Front desk attendant was hard to find to get us checked in... took over 10 minutes and he was not very friendly and made it kind of awkward. Checking out was nice and quick though and that attendant was super friendly.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you for the review. I am happy that you like our hotel. I will share your comment with our staff to educate them and pass your other concern to our appropriate team members. We sincerely hope you will give us another opportunity to continue serving you. Sincerely, Customer Service Best Western Plus
"Such a pleasant place to stay."
5
Everything was super clean, staff was super friendly, pool and hot tub was clean and working, breakfast tasted amazing with such a wonderful variety of options. Room was extremely clean and beds were comfy! Joined Best Western Rewards because of this trip.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 515-221-2345. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Customer Service team
"Great experience"
4
Laura B, Cokeville, Wyoming
08/06/2022
Good location. Great people. Clean and comfortable rooms. Expanded breakfast. Friendly staff. Internet works great. Still in the process of updating but the changes are good--they were much needed. Good value.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Laura, Thank you for taking the time to write a review of your stay with us. I'm happy to hear you had a good time with us. Come back in the future to see the newly renovated place. Sincerely, Customer Service Best Western Plus
"Excellent!"
5
HungryHoratio, Bryn Mawr, Pa
06/05/2022
This spot was such a relief, after driving cross-country and staying in some absolutely horrible places. It is clean. It is well-lit. Exterior is well maintained and without trash. TVs work well. Bathrooms are spotless and attractive. Neighborhood allows easy walking exercise. Conveniently situated. One block from I80. Heaters/air conditioners don't sound like rattling jet engines. Breakfast fine- morning attendant worked hard. I understand new owner since I first stayed here 2 years ago, but he is doing very well by me. I'm not a fan of the squeaky faux wood floors, but at least they look super clean. Look for the high-post bird house at entrance.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! If you're traveling to our area soon, don't hesitate to call us. Sincerely, Customer Service Best Western Plus
"Misleading"
2
abbeyt806, Edgewood, Iowa
07/04/2022
Of the staff I dealt with, only the Saturday morning employee was helpful and kind. It all started when I received a text on my drive to DSM Friday, about 1:30. The text told me my room was ready. We had a couple things to do before our event at 5, but decided to go to the hotel first. Since our room was ready. I got there, the lady was rude telling me there was a $20 fee to check in early. I told her I only came at that time (2 PM) because I got the text. She said Akia always does that. Idc, it's misleading. I had to leave and come back in 55 minutes to avoid the $20 fee. Their pool was also closed. I got a text about that at 8 AM that morning, of course too late to cancel and go elsewhere. I will not be visiting this hotel again.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Abbey Thurn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Team
Source: https://www.bestwestern.fr/en/hotel-Clive-Best-Western-Des-Moines-West-Inn---Suites-16097
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